DropShipping is one of the fastest rising methods of order fulfillment. Most e-commerce business owners like it because it helps them alienate the costs related to inventory storage and product delivery. By definition, dropshipping is an order fulfillment technique whereby a customer places an order from your e-commerce website, but instead of picking the order from your warehouse, you contact the drop-shipping company to pick it from the manufacturer or wholesaler’s warehouse and deliver it to the customer. The customer knows that the product came from you, which is not the case. So if you’re operating a sell electronics e-commerce website, here are ways to ensure your dropshipping is running smoothly:
- In order to sell electronics with drop-shiping seamlessly, keep tabs on delivery times
The downside to drop-shipping is that you have no idea what goes on from the moment you place the delivery order to when it reaches the customer. This may present big problems because you’ll not be able to know any customer complains to address them. And it can lead to customers abandoning your e-commerce business. To get on top of this, send out emails to your customers asking to know how their deliveries went and if they were happy with them. This way, you’ll know if the deliveries are taking long, or products being delivered are not of the right quality. You can then take action immediately.
- To sell electronics online for the long term, be part of the product return mediation
Customers may choose to return dropshipped products for different reasons. Maybe it wasn’t the product they ordered, it was of inferior quality, or it was damaged during delivery. Make sure you are on the team that is handling mediation of any returns. It will help you know the weaknesses of the drop-shipping company, and you can decide to choose another competent dropshipping company if they are incompetent.
- To sell electronics online successfully through dropshipping, know the quality of electronics and customer expectations upfront
Buyers have a higher expectation when buying electronics from your e-commerce website. That’s why they don’t go to a brick-and-motor store to buy electronics. So make sure your products live up to their expectations. To ensure that, make sure to ascertain that the drop-shipping company source products from renowned brands and that they are of high quality.
If appropriately managed, drop-shipping can be a great way to handle your e-commerce fulfillment processes and cut costs. So make sure to choose the best dropshipping company to handle your order fulfillment. The rigorous research will go a long way towards helping you find the best dropshipping company.
— Digi-Key Electronics (@digikey) 5 de mayo de 2018